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Step 1
Login to the HelloSIM App
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Step 2
Click on Add Ons
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Step 3
Select IDD Call Bundle
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Step 4
Select the country that you would like to subscribe and choose your payment method.

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Step 1
Dial *123#
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Step 2
Select 3 for IDD Bundle and press dial
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Step 3
Select your <IDD Bundle Country Code> and press dial

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Step 1
Type SMS "CODE" Example: IDD BGD
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Step 2
Send to "60006"
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Note:
IDD Bundle Codes

What is an IDD Call Bundle?

An IDD Call Bundle is a new international call package that customers can purchase for making international calls to their home countries at only RM3 flat. It is more affordable than the per-minute charges for international calls to countries such as Bangladesh, Nepal, Myanmar, India, and Indonesia.

What are the countries that HelloSIM offers for the IDD Call Bundle?

HelloSIM offers IDD Call Bundles for the following five (5) countries: Bangladesh, Nepal, Myanmar, India, and Indonesia

How much does the IDD Call Bundle retail for?

The IDD Call Bundle retails for only RM3. The IDD Call Bundle details are as follows:

COUNTRIES BANGLADESH NEPAL MYANMAR INDIA INDONESIA
Price RM3.00
Rate/min 30 minutes 5 minutes 3 minutes 20 minutes 15 minutes
Extras 300MB (valid for 24 hours upon subscription)
Validity 60 Days

How can I purchase the IDD Call Bundle?

Customers must have an active subscription to any of the HelloSIM BEST5, BEST10, BEST30, or BEST35 packs, to be eligible to purchase these IDD Call Bundles. You can purchase the IDD Call Bundle through the HelloSIM App, USSD, and SMS.

Why am I unable to subscribe to IDD Call Bundle?

To subscribe to the IDD Call Bundle, you must first subscribe to any of our BEST data plans.

What benefit do I get if I subscribe to the IDD Call Bundle?

We offer some of the lowest call rates to the following five (5) countries: Bangladesh, Nepal, Myanmar, India, and Indonesia. Additionally, upon subscribing, you will receive a bonus of 300MB data which is valid for 24 hours.

Can I purchase multiple IDD Call Bundles at once?

Yes, you can purchase more than one IDD Call Bundle simultaneously, but it is limited to a maximum of 20 transactions per day.

What is the validity period of the IDD Bundle?

The validity period for the IDD Call Bundle is 60 Days from the date of purchase.

Are the IDD Call Bundle minutes applicable for both mobile and landline calls?

Yes, the IDD Call Bundle minutes are applicable for both mobile and landline calls.

Can the IDD Call Bundle minutes be used for international texting?

No, the IDD Call Bundle minutes are exclusively for making international voice calls.